Each product page includes a “Specifications” tab, where you can find detailed information on product features, compatibility, and performance to help you make the best choice.

Yes, our Gallery page offers an inside look at our company, products, and simulators, featuring photos and videos from our showroom, events, and exhibitions. It’s a great place to explore the Maxwell Sim Racing experience.

Our standard order processing time is up to 7 business days, which includes order confirmation, preparation, and packaging. In some cases, certain items may require additional time due to stock availability and high demand. We strive to keep you informed at each step.

Yes, all shipments are sent with a “Signature Required” option to ensure secure delivery to the intended recipient. If you cannot be available for delivery, please coordinate with the carrier directly to arrange re-delivery or pickup at an access point.

Orders containing large items, such as Sim Racing Chassis, Racing Seats, and Monitor Stands, may ship separately due to size and weight constraints. These items are processed through specialized logistics services, so parts of your order may arrive on different days.

For a smooth and efficient delivery process, we are unable to modify delivery addresses once the package has been shipped. Please double-check your shipping information at checkout to ensure it’s correct before placing your order.

Warranty details for each product can be found on its dedicated product page, under the “Warranty” tab. Alternatively, you can navigate to the “Brands” page, select the relevant brand, and view the warranty information in the tabs provided.

If you need to reach us for any reason, please feel free to contact us at info@maxwell.expert or call us directly at +1 (424) 413-7327. We’re here to help with any questions, concerns, or support needs.

We accept returns initiated within 30 days of receiving the product, with the exception of electronic items, which have a 14-day return window. Items must be in unused, original condition with tags and packaging intact. Please contact us to begin the return process.

View more information about return policy — LINK

Customers are responsible for return shipping costs. We recommend choosing a reputable carrier and insuring the package, as we are not liable for returns lost or damaged during transit.

View more information about return policy — LINK

Please inspect your order upon receipt and contact us immediately if you notice any defects, damage, or if the items are incorrect. Provide photographic evidence of the issue to help us resolve it as quickly as possible.

To start a return, please reach out to us at info@maxwell.expert. If your request is approved, you will need to arrange shipping through a carrier of your choice. Once we receive and inspect the item, we’ll notify you about the status of your refund. Approved refunds will be issued to your original payment method.